Every Pillar IPTV plan is a single payment for a fixed period, and nothing renews on its own. That protects you from surprise charges, but it also means the end date is yours to watch. This guide covers renewing on time, adding screens and getting back on if your plan has already run out.
All prices below come from the Pricing page, in US dollars.
How renewal works
Choose a new plan and include your existing username with the order, either at checkout or in a message to the help desk. The new months are added to the same account. Your username, password and server address stay the same, so every app, favourites list and device keeps working without any changes.
When to renew
Keep a note of the day your plan started and its length, or ask the help desk for the exact end date. Renewing a few days early is sensible, especially before a big sporting weekend, because activation normally takes 5 to 30 minutes but can occasionally take a few hours on very busy days.
Choosing the length
- 3 months: $35 for one screen, about $11.67 a month. Good if you want to keep commitment low.
- 6 months: $49, about $8.17 a month.
- 12 months: $69, about $5.75 a month, the lowest monthly cost.
Adding screens
If the household now needs two or three screens playing at once, renew onto a two- or three-connection plan. For 12 months that is $115 for two screens and $162 for three. Each extra connection costs less than buying a second plan. The extra screens page helps you count what you need.
To change the number of screens before your current plan ends, message the help desk with your username and the number of screens you want, and they will explain the options for your account.
Paying
You can pay by card, PayPal or cryptocurrency. Card payments are handled by external payment processors, and full card numbers are never stored on our servers. There is no setup fee on a renewal.
If your plan has already ended
When a plan ends, the apps simply stop loading channels, usually with a login or account message. Nothing is deleted on your devices. Order a new plan with your old username and, once it is active, reopen the app; you may need to refresh the playlist. If channels still do not appear, work through channels not loading.
Frequently asked questions
Does PillarIPTV renew automatically?
No. Every plan is a single payment for a fixed period. To continue, you choose and pay for a new plan.
Will renewing change my login?
No. Give your existing username with the order and the new months are added to the same account, so your login and app settings stay the same.
Can I switch from one screen to two when I renew?
Yes. Choose a two- or three-connection plan for the renewal and include your username.
What payment methods can I use to renew?
Card, PayPal or cryptocurrency, in US dollars. Your bank or payment provider converts the amount if you pay in another currency.
